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Accelerated AI pilots
Time-boxed AI pilots on Synapse with evaluation harness, telemetry, governance and a production path—so each pilot ends with go/no-go evidence, not another demo.
Retail & eCommerce
Smarter retail is not about more data — it's about using it intelligently. Real-time learning systems drive deeper loyalty, operational clarity, and competitive pricing without guesswork.
Every customer, a journey.
- Personalized product recommendations in real time
- Dynamic pricing based on demand and behavior
- Inventory optimization with predictive analytics
- AI-powered customer segmentation and targeting
- Chatbots for 24/7 support and guided shopping
- Demand forecasting and supply chain automation
Solution plays
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AI content operations
AI-powered content workflows that scale production, enforce brand consistency and reduce the time from brief to published — across every channel and market.
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AI customer insights
AI that analyses every customer interaction — support tickets, reviews, calls, surveys — to surface what's working, what isn't, and what customers need next.
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AI customer support
Deploy an AI layer that resolves the majority of customer queries instantly — across every channel, around the clock — so your human agents focus on the conversations that actually need them.
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AI dashboard builder
NL dashboard generation grounded in a governed semantic layer—analysts build in minutes, business users self-serve, IT keeps control. Powered by Synapse.
Decision confidenceGrow revenue
AI financial forecasting
Continuous forecasting on Synapse with driver decomposition, scenario library, and finance-owned approval gates—built for audit sign-off.
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AI fraud detection
Real-time AI that detects anomalous patterns, flags suspicious transactions and reduces false positives — so your risk team acts on signal, not noise.
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AI HR assistant
Handle employee queries, automate routine HR processes and free your HR team to focus on the work that actually requires human judgement.
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AI marketing intelligence
AI that monitors competitors, tracks market signals and surfaces insights your marketing team can act on — before the opportunity closes.
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AI onboarding assistant
Guide every new customer, employee or partner through onboarding with an AI assistant that adapts to their context, answers their questions and keeps them mo…
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AI personalisation engine
Real-time personalisation across product recommendations, content and communications — driven by behaviour, context and intent, not by segment averages.
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AI pricing intelligence
AI that monitors market signals, competitor pricing and demand patterns to recommend pricing decisions that protect margin without losing volume.
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AI pricing optimization
Elasticity models, governed experiments, and real-time updates on Synapse—dynamic pricing finance can defend without brand or margin risk.
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AI sales assistant
Give your sales team an AI assistant that qualifies leads, surfaces the right content at the right moment, and keeps CRM data accurate — without adding headcount.
Decision confidence
AI strategy & roadmap
Independent AI strategy: opportunity inventory, value sizing, build/buy decisions, governance design and a 90-day plan your board and teams can defend.
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AI supply-chain intelligence
AI that monitors your supply chain in real time, predicts disruptions and recommends actions — so you respond before customers feel the impact.
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AI use-case discovery
Structured workshops, opportunity scoring and prioritized backlog with owners, baselines and governance gates—so the next quarter ships value, not slideware.
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AI workforce
Deploy AI workers that handle defined roles end to end — from customer-facing interactions to back-office tasks — with the consistency, availability and spee…
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AP/AR automation
End-to-end AP/AR on Synapse: capture, three-way match, approval, and audit trail. Finance owns the exception queue; the rest runs on rails.
Scale capacityReduce cost
Data warehouse modernization
Migrate legacy warehouses to Snowflake, BigQuery, or Databricks—keeping reports running, cutting cost, and unlocking real-time analytics.
Grow revenueScale capacity
Demand forecasting & inventory
Hierarchical demand models with promotion lift, planner override, and ERP integration—powered by Synapse.
Decision confidenceGrow revenue
Executive decision dashboards
Narrative reporting with causal drill-down, proactive alerts and board-ready exports—built for the executive context. Powered by Synapse.
Reduce risk
Fraud & financial controls
Continuous transaction, vendor, and expense monitoring on Thinkia Sentinel—with risk-ranked triage and SOX-grade audit lineage from day one.
Save timeScale capacity
HR policy assistant
Grounded answers with citations, jurisdictional variants, multilingual coverage, and human handoff—powered by Enterprise Knowledge AI.
Scale capacityGrow revenue
Marketing personalization at scale
Consent-aware audiences, AI content variants, journey orchestration, and attribution on a single layer—scaling marketing without legal exposure.
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Supply-chain risk monitoring
Continuous monitoring on suppliers, geopolitics, weather, and logistics with impact-scored alerts and mitigation playbooks—powered by Thinkia Sentinel.
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Support cost reduction
Automate the queries that don't need a human, reduce cost-per-ticket, and protect CSAT — without replacing the agents your customers actually value.
Reduce costSave time
Support ops: pilot to production
Operational delivery with AI Contact Experience—triage, escalation design, and governed handoff for support teams moving from pilot to production.
Save timeScale capacity
Talent sourcing and screening AI
AI-assisted sourcing and screening with governed bias controls, recruiter-in-the-loop, and ATS integration—built to surface candidates your team would have missed.
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