Integrate telemetry
OT, IT, and business KPIs stream into a normalized event model across plants and regions.
/ Operações e Automação /
Uma camada de inteligência unificada que monitora, detecta anomalias e apresenta as informações certas às pessoas certas — antes que pequenos problemas se transformem em falhas operacionais.
The problem
Operations data exists but is scattered. Getting a clear picture requires pulling from multiple systems manually.
Teams discover operational failures when customers complain or SLAs are already missed — not before.
Different teams use different metrics, different definitions and different tools. Alignment takes meetings, not data.
Como funciona
OT, IT, and business KPIs stream into a normalized event model across plants and regions.
Anomalies, cascading failures, and SLA breaches are correlated with likely root causes and impacted orders.
War-room briefs, tasks, and customer communications are drafted for commanders to approve fast.
Thresholds and escalation trees mirror your existing operations manual.
O que inclui
A governed layer across data, workflows, and handoffs—so teams ship safely and scale with metrics.
connects to existing operational systems (TMS, WMS, ERP, CRM) without replacing them
AI monitors operational patterns and flags deviations before they escalate
configurable alert rules by severity, team and channel (email, Slack, dashboard)
when something goes wrong, surfaces the most likely cause with supporting data
single view of operational health across teams, regions or business units
early indicators of demand spikes, resource constraints or service degradation
Com tecnologia de Thinkia Synapse
Resultados
–70%
Earlier detection of operational anomalies vs. manual monitoring
–50%
Time saved on manual operational reporting per week
1 source
Single operational view replacing 4+ disconnected dashboards
Results vary by systems landscape, data quality and operational complexity.
Como trabalhamos
Week 1–2
KPIs, alerts, and drill-downs are agreed with ops leaders; data latency targets are explicit.
Week 3–5
ERP, MES, WMS, and tickets feed a governed model; ownership per metric is documented.
Week 6–9
Daily or weekly rhythms use the tower; decisions and actions are logged for feedback.
Week 10+
Plants, regions, or partners join with federated views; playbooks close recurring exceptions.
Plant heterogeneity and OT security constrain integrations; waves follow value and feasibility.
Começar
We start with a focused session—no commitment—to map constraints and a sensible path.