Index with entitlements
SharePoint, Confluence, tickets, and files are ingested with the same access rules as source systems.
/ Wissen & Governance /
Verbinden Sie Ihre Dokumente, Systeme und Fachkenntnisse in einer verwalteten Wissensschicht, die jeder in Ihrem Unternehmen abfragen und der jeder vertrauen kann.
The problem
Years of documents, decks and emails contain critical institutional knowledge. None of it is searchable or accessible at the moment it's needed.
Without a shared knowledge layer, teams duplicate research, produce conflicting answers and make decisions on outdated information.
Off-the-shelf AI tools connected to company data with no access controls, no audit trail and no accuracy layer are a compliance liability.
So funktioniert es
SharePoint, Confluence, tickets, and files are ingested with the same access rules as source systems.
Responses quote approved passages; conflicting versions surface for knowledge owners to reconcile.
Gaps and stale pages feed content backlogs so the corpus improves—not rots—in production.
Hybrid search blends lexical and semantic retrieval for your messy real-world corpus.
Leistungsumfang
A governed layer across data, workflows, and handoffs—so teams ship safely and scale with metrics.
connects to SharePoint, Confluence, Google Drive, Notion, internal databases and custom repositories
users only surface information they are authorised to see — enforced at query time, not at ingestion
every AI response is linked to its source document, with confidence indicators
identifies queries that return low-confidence answers, surfacing where documentation needs updating
full log of who queried what, when, and what the system returned
human oversight, explainability and data governance built into the architecture
Unterstützt von Thinkia Synapse
Ergebnisse
–65%
Reduction in average time spent searching for answers across systems
–40%
Reduction in teams rebuilding information that already exists
90%+
Source-grounded responses vs. hallucinated answers from ungoverned tools
Results vary by knowledge base size, document quality and access control complexity.
So arbeiten wir
Week 1–2
Repositories, permissions, and stale content policies are mapped before anything is indexed.
Week 3–5
Retrieval, citations, and PII handling are tuned; red teams probe leakage and drift.
Week 6–9
Support, sales, or engineering uses the assistant; deflection and time saved are measured.
Week 10+
More sources, languages, and apps (Slack, Teams, ServiceNow) with central admin and analytics.
Permission models and content sprawl dominate effort; expansion follows trust in citations.
Loslegen
We start with a focused session—no commitment—to map constraints and a sensible path.