The thesis
“Agents rarely fail in production for exotic reasons. They fail because nobody owns the process they touch, because their permissions were never written down, or because nobody measures whether they are right.”
— Rafael Conde, CEO & Founder of Thinkia
The technical setup takes days. What decides whether an agent survives its first quarter live are five operating decisions: a named process with an owner, autonomy written down, least-privilege access, evaluation before and after launch, and traceability and cost from day one. None of them is a choice of technology.
What you will learn
- What an agent is today, and when a well-built workflow is the better answer
- The five decisions to make before an agent goes live
- Three patterns where agents already earn their place: software engineering, knowledge and documents, and operations with approval
- Where to be careful: compounding errors, cost and latency, permissions and drift
- The one question to bring to the next steering committee
Who this is for
Executive committees, CIOs, CTOs and business owners deciding which process to hand to an agent first, and under which rules.