Reconcile signals
Contracts, CRM, billing, and provisioning systems normalized into a single governed view—refreshed on the cadence your business closes at.
/ Cliente e ingresos /
Monitorización continua de facturación, contratos y provisión—aflorando discrepancias entre lo que vendiste, entregaste y facturaste.
The problem
By the time external auditors flag a discrepancy, the revenue is gone, the customer is gone, or the explanation has aged into legend.
Renegotiations, discounts, and special terms live in CRM and contract repositories that the billing engine never fully syncs with.
Services activated without being billed, or billed without being activated, slip through because no single system can see both sides.
Customer disputes get resolved one at a time without learning—the same root causes keep generating new tickets and credit memos.
Cómo funciona
Contracts, CRM, billing, and provisioning systems normalized into a single governed view—refreshed on the cadence your business closes at.
Anomaly detection and reconciliation rules surface discrepancies, ranked by financial impact and likelihood of true leakage.
Case management routes findings to the right owner; resolved cases feed back into the model so the same root cause does not return.
Flow adapts to your billing engine, ERP, and dispute workflow.
Qué incluye
Reconciliation, detection, and case management in a single assurance layer—delivered on Thinkia Sentinel with audit evidence from day one.
Every active contract reconciled against what billing actually invoices—discrepancies surface at line-item level.
Services activated without being billed, or billed without being activated, flagged before the quarter closes.
Findings routed to named owners with SLAs, status, and a full evidence trail per case.
Leakage rate, recovery rate, dispute aging, and root-cause distribution surfaced for finance and ops leadership.
Patterns across cases identify systemic causes—so fixes ship at the process level, not one ticket at a time.
Every detection, decision, and recovery action traced to a reviewer, timestamp, and underlying signals—ready for internal and external audit.
Impulsado por Thinkia Sentinel
Resultados
Results vary by context, data maturity, and scope. We scope honestly before we promise precisely.
0.5–2%
of revenue typically recovered from previously hidden leakage
Orientative—varies by industry and billing complexity.
Weeks
instead of quarters from detection to recovery
Orientative—based on early implementations.
Full
audit evidence on every case and recovery action
Cómo trabajamos
Week 1–2
Map billing landscape, contract repositories, dispute backlog, and the leakage hypotheses with the highest commercial impact.
Week 3–5
Define reconciliation rules, case taxonomy, ownership and SLAs, and the KPI set finance and ops will run on.
Week 6–10
Integrate billing/contract/provisioning signals, ship the detection and case UX, validate against historical disputes.
Week 11+
Audit sign-off, finance- and ops-owned operations, expand to additional revenue streams by quarter.
Timelines vary by billing-engine complexity, contract repository quality, and dispute volume.
Primer paso
No commitment. We start with a scoped session to map your billing, contracts, and dispute workflow.