Capture and classify
Invoices, claims, forms, and contracts are identified, split, and routed to the right extraction schema.
/ Operations & Automation /
Extract, classify and act on information from contracts, reports, invoices and forms — at the speed and scale no human team can match.
The problem
PDFs, scanned files and unstructured reports sit in shared drives, inaccessible to any system that needs the data inside them.
Teams copy data from documents into systems by hand. It's slow, error-prone and impossible to accelerate without more headcount.
When document review depends on individuals, quality and thoroughness vary. Audit trails are incomplete.
Extracted data sits in silos. Teams still work from email attachments and spreadsheets because nothing connects to the workflow.
How it works
Invoices, claims, forms, and contracts are identified, split, and routed to the right extraction schema.
Fields, tables, and line items are read with confidence scores and business rules—not OCR alone.
Validated payloads create or update ERP, CRM, and case records with human review only where risk demands it.
Templates evolve per document type without retraining your whole stack.
What's included
A governed layer across data, workflows, and handoffs—so teams ship safely and scale with metrics.
Processes PDFs, Word docs, scanned images, emails and structured forms in a single pipeline.
Identifies and pulls named entities, clauses, dates, amounts and custom fields without manual templates.
Automatically categorises documents and routes them to the right workflow or system.
Flags discrepancies between documents (e.g. contract vs. invoice) before they become problems.
Low-confidence extractions are flagged for human review with context, not discarded.
Every extraction, classification and routing decision is logged with timestamp and confidence score.
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Results
Results vary by document type, volume and quality of source files.
~33,000
invoices a year handled by one IDP deployment, multi-channel capture to ERP
Thinkia feasibility analysis for a European private bank (2026), anonymised.
7 weeks
from discovery to hardened pilot, integration with the invoice workflow included
Thinkia feasibility analysis for a European private bank (2026), anonymised.
–65%
Reduction in documents awaiting human processing
Orientative — confirmed in discovery; depends on the starting point.
How we work
Week 1–2
Representative docs and fields are chosen so extraction targets real variance, not demos.
Week 3–5
Accuracy thresholds per field are agreed; human review loops close gaps before scale.
Week 6–9
ERP, CRM, or case tools receive structured outputs with lineage and error handling.
Week 10+
Monitoring, retraining triggers, and SLAs for exceptions—owned by your teams.
Layout diversity and scan quality dominate risk; we expand document types in waves.
Ideas, trends, and tools to stay ahead
Get started
We start with a focused session—no commitment—to map constraints and a sensible path.